Sales Support Specialist (Temporary)
Core
Serve as the primary point of contact for customer service inquiries related to medical supply orders, resolving issues like lost shipments or damaged items while prioritizing urgent requests affecting patient care.
Role type
Sales Support Specialist (Temporary)
Builds
Medical supply orders and fulfillment for healthcare customers
Domain
Medical devices / Eyecare
Deliverable
client delivery
Required skills
Order management, CRM system familiarity, regulatory procedure documentation, logistics coordination, multitasking
Preferred skills
Customer service experience, sales support background, problem-solving
Responsibilities
Resolve customer complaints and quality issues, coordinate with logistics and sales teams, track orders and provide shipment updates, document regulatory issues, support product recalls
Seniority
Entry-level to Junior, temporary contract
