Sr. Specialist, Account Manager (Mandarin Speaker)
Core
Oversee complex client accounts, manage end-to-end customer relationships, and drive revenue growth through renewals, expansions, and conversions.
Role type
Senior Account Manager
Builds
Client service relationships and revenue streams
Domain
B2B Services / Account Management
Deliverable
client delivery
Required skills
Account management, revenue quota achievement, contract negotiation, competitive analysis, stakeholder management, data-driven problem solving, territory management, risk assessment, solution proposal
Preferred skills
None stated
Technologies
None stated
Responsibilities
Manage client customers end-to-end, resolve escalated issues, achieve revenue-based quotas, evaluate client needs and propose solutions, act as single point of contact, manage sales territory and monthly quotas, negotiate in tough situations, identify risks and develop contingency plans, identify upsell opportunities, use data to influence buying/renewal processes
Seniority
Senior, hands-on IC