Commercial Excellence Lead - Brand Outsourcing and HCP Engagement
Core
Lead commercial strategy, sales force effectiveness, and CRM analytics to drive business growth for an Immunology & Inflammation portfolio across European markets.
Role type
Senior Commercial Excellence Lead (Pharma/Biotech)
Builds
Commercial performance frameworks, CRM dashboards, targeting strategies, and incentive programs for life sciences clients.
Domain
Life Sciences / Healthcare / Commercial Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Commercial Excellence, Sales Force Effectiveness, Commercial Analytics, CRM analytics, customer segmentation, targeting strategies, incentive program design, performance management, strategic decision making, international matrix organization experience
Preferred skills
Pharmaceutical or biotechnology industry experience, experience with business intelligence platforms, ability to influence senior stakeholders
Technologies
CRM systems, reporting tools, business intelligence platforms
Responsibilities
Drive commercial excellence initiatives to improve customer engagement and field force effectiveness; Lead CRM analytics and reporting across multiple countries; Develop customer segmentation and targeting strategies; Design and manage incentive programs; Deliver business reviews and strategic performance discussions; Partner with Commercial Operations, Marketing, and Medical Affairs teams
Seniority
Senior, hands-on IC with strategic influence
