Commercial Excellence Lead - Brand Outsourcing and HCP Engagement
Core
Lead commercial strategy, sales force effectiveness, and CRM analytics to drive business growth for an Immunology & Inflammation portfolio across European markets.
Role type
Senior Commercial Excellence Lead (Sales Force Effectiveness & Analytics)
Builds
Commercial performance frameworks, CRM dashboards, targeting strategies, and incentive programs for pharmaceutical clients.
Domain
Life Sciences / Healthcare / Commercial Operations
Required skills
Commercial Excellence, Sales Force Effectiveness, CRM analytics, customer segmentation, targeting strategies, incentive program design, stakeholder management, strategic decision making
Preferred skills
Experience in international matrixed organizations, complex data analysis
Technologies
CRM systems, reporting tools, business intelligence platforms
Responsibilities
Drive commercial excellence initiatives to improve customer engagement and field force performance; Lead CRM analytics and reporting across multiple countries; Design and manage incentive programs; Deliver business reviews and strategic performance discussions; Partner with Commercial Operations, Marketing, and Medical Affairs teams.
Seniority
Senior, hands-on IC