Business Transformation Lead
Core
Senior dual-mandate role overseeing the enterprise migration to Microsoft Dynamics 365 and modernizing end-to-end Sales processes for Commercial Solutions and Research & Development business units.
Role type
Senior IC Business Transformation Lead (Program Management & Business Analysis)
Builds
Microsoft Dynamics 365 CRM platform, redesigned Sales processes, and AI-enabled capabilities (CLM, Order Management, Project Management)
Domain
Life Sciences / Healthcare Intelligence / CRM
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Enterprise program management, Business analysis, Sales process design, Stakeholder influence without authority, Program governance, Budget management, Change management, Requirements elicitation, Future-state design
Preferred skills
Microsoft Dynamics 365 Sales module expertise, AI-driven capability design, Healthcare/Life Sciences industry background, PgMP/PMP/SAFe certifications
Technologies
Microsoft Dynamics 365, CLM, Order Management systems
Responsibilities
Own end-to-end accountability for the Catalyst CRM program roadmap and governance, Act as senior BA authority for requirements discovery and future-state design, Serve as primary escalation point for program risks and issues, Lead change management and adoption planning, Provide executive-level reporting and strategic recommendations, Coordinate cross-BU alignment and stakeholder engagement
Seniority
Senior, hands-on IC with executive gravitas
