IT Support Engineer - Office Based
Core
Provide hands-on technical support to end-users and maintain local network/server infrastructure for office and lab environments supporting scientific research.
Role type
IT Site Support Engineer
Builds
Local IT operations for office and lab environments
Domain
Healthcare / Life Sciences
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows OS, Microsoft Office, basic networking, Active Directory, hardware troubleshooting, incident documentation
Preferred skills
ITIL Foundation, CompTIA A+
Technologies
Windows, Microsoft Office, Active Directory
Responsibilities
Provide deskside support for PCs, laptops, printers, and mobile devices; Troubleshoot and resolve hardware/software issues; Perform basic maintenance tasks on local network and server infrastructure; Assist with hardware installations, cabling, and rack organization; Support lab-connected devices and instrument control systems
Seniority
Mid-level, hands-on IC
