Operations & Hub Management Specialist
Core
Manage day-to-day operations, event execution, and stakeholder engagement for the 300 Mass Ave innovation hub to support entrepreneurship programs and founders.
Role type
Operations & Hub Management Specialist
Builds
Entrepreneurship programs, networking events, and a collaborative innovation ecosystem at 300 Mass Ave.
Domain
Higher Education / Entrepreneurship Ecosystems
Required skills
Event management, stakeholder engagement, project coordination, AV/technology troubleshooting, facility management, contract coordination, financial tracking, staff supervision, customer service
Preferred skills
Entrepreneurship center/incubator experience, startup/founder background, investor relations, partnership development, experiential learning knowledge
Technologies
Event management systems, videoconferencing tools, projectors, displays, microphones, collaboration technologies
Responsibilities
Coordinate high-profile events and manage venue reservations; oversee front desk operations and visitor support; supervise student employees and event staff; troubleshoot AV and technology systems; monitor facility readiness and coordinate repairs; support contract coordination and event financial tracking; develop operating procedures and service standards.
Seniority
Mid-level, hands-on operational lead
