Computer and Information Systems Administrator
Core
Provide first- and second-level technical support and maintain IT infrastructure for end users in a biopharmaceutical R&D environment.
Role type
System Administrator (IT Support)
Builds
Hardware, software, and network solutions for internal users
Domain
Life Sciences / Biotechnology / IT Infrastructure
Deliverable
infrastructure
Required skills
Windows system administration, Active Directory management, hardware troubleshooting, software installation, project coordination, vendor management
Preferred skills
PowerShell scripting, Atlassian tools
Technologies
Windows, Active Directory, Linux, Atlassian
Responsibilities
Provide first- and second-level technical support via phone, in-person, and online; Install, configure, and troubleshoot computer hardware, peripherals, and operating systems; Identify and implement hardware and software solutions; Coordinate with internal teams and external vendors; Support user productivity through training and process improvement
Seniority
Mid-level, hands-on IC