Account Manager Service
Core
Liaison between external customers, sales engineers, and internal operations to manage orders and resolve issues.
Role type
Account Manager (Service)
Builds
Customer order fulfillment and delivery coordination
Domain
Specialty materials (battery technologies, filtration, insulation)
Deliverable
product features
Required skills
order processing, pricing and quoting, delivery tracking, export order processing, stakeholder communication, Microsoft Word/Excel
Preferred skills
SAP, manufacturing company experience, US trade compliance knowledge
Responsibilities
Receive and process customer orders, maintain customer relationships, provide pricing and availability, track order activity, coordinate with logistics and production, handle export regulations
Seniority
Mid-level, hands-on IC
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