Field Account Manager - South Asia
Core
Managing a book of accounts to build client relationships, ensure retention, and identify upsell/cross-sell opportunities for risk mitigation solutions.
Role type
Senior Field Account Manager (SaaS/Technology)
Builds
Customer success strategies, product adoption, and revenue growth for Anti-Money Laundering, Fraud, and Credit Risk solutions
Domain
Financial Services / Risk Management / SaaS
Deliverable
client delivery
Required skills
Account management, client relationship building, customer success strategy, upselling/cross-selling, cross-functional collaboration, CRM proficiency, SaaS/technology product knowledge
Preferred skills
Salesforce experience
Responsibilities
Building solid relationships with clients, developing customer success strategies, collaborating with sales and product teams, identifying upsell opportunities, monitoring customer health metrics, gathering customer feedback
Seniority
Senior, hands-on IC
