Sales Support & Administration Coordinator
Core
Providing administrative support to the Account Management team to ensure seamless customer experiences from order processing through onboarding and implementation.
Role type
Sales Support & Administration Coordinator
Builds
Customer onboarding workflows, order processing, and contract implementation
Domain
Financial services / Risk solutions
Deliverable
product features
Required skills
Salesforce, CRM systems, Microsoft Office, billing, invoicing, SAP, issue resolution, stakeholder coordination
Preferred skills
Financial services, insurance, professional services, technology, or SaaS industry experience
Responsibilities
Respond to customer inquiries and resolve issues, process orders and implement contracts, coordinate with Legal, Finance, and Fulfilment teams, maintain records in Salesforce and internal systems, identify process improvement opportunities