Relationship Manager (m/f/d)
Core
Manage a portfolio of strategic partners to drive adoption, engagement, retention, and growth of fraud prevention and financial crime compliance solutions.
Role type
Account/Partner Success Manager
Builds
Partner channel success and solution adoption for risk management clients
Domain
Financial crime compliance, fraud prevention, identity verification
Deliverable
client delivery
Required skills
Account management, stakeholder management, relationship building, QBR facilitation, partner onboarding, upselling/cross-selling, CRM usage, SaaS/technology industry experience
Preferred skills
Partner ecosystem experience, Salesforce familiarity
Responsibilities
Build and maintain trusted relationships with partners, drive partner success through adoption and retention strategies, coordinate Quarterly Business Reviews, support partner onboarding and enablement, identify upselling opportunities, act as coordination hub between partners and internal teams, prepare engagement materials, manage partner requests and administrative processes
Seniority
Mid-level, hands-on IC