Sales Desk Manager
Core
Lead, develop, and inspire the customer-facing sales team at a Toyota dealership to drive sales performance, profitability, and customer experience.
Role type
Sales Desk Manager
Builds
Vehicle sales transactions and dealership revenue
Domain
Automotive retail / OEM dealership
Required skills
Automotive sales management, deal structuring, sales coaching, CRM/DMS proficiency, negotiation, analytical skills, compliance knowledge
Preferred skills
None stated
Technologies
CRM systems, dealership management systems (DMS), digital retailing tools
Responsibilities
Desk and structure new and pre-owned vehicle deals to achieve sales and profitability objectives; Review and approve all sales transactions to ensure accuracy, compliance, and profitability; Coach, mentor, and develop sales consultants to improve closing ratios and customer experience scores; Monitor and manage daily sales activity, lead performance, appointments, and showroom traffic; Analyze market conditions, inventory levels, and pricing strategies to remain competitive; Assist with recruiting, onboarding, and training new sales team members.
Seniority
Mid-level management