General Sales Manager
Core
Lead, develop, and inspire the sales team at an Audi dealership to drive vehicle sales volume, productivity, and customer experience.
Role type
General Sales Manager (Automotive Retail)
Builds
Vehicle sales and dealership revenue
Domain
Automotive retail / Franchise dealership
Deliverable
product features
Required skills
Automotive sales leadership, sales target management, inventory management, dealership financials, dealership management systems (CDK, Reynolds & Reynolds), CRM tools, F&I processes, digital retailing, omnichannel sales strategies, staff recruiting, training, and development, customer experience management, scheduling, compliance regulations
Preferred skills
OEM certification, leadership training programs, Ford experience
Technologies
LSMS, CDK, Reynolds & Reynolds
Responsibilities
Ensure vehicle sales goals are attained by holding sales staff accountable; manage daily activity of sales managers and staff using daily work plans; engage directly with customers when management coverage is insufficient; walk the lot daily to ensure vehicle condition and inventory accuracy; recruit, train, and develop sales staff; coach and mentor staff on performance standards; resolve escalated customer concerns; assist sales representatives with customers; prepare and communicate work schedules; complete month-end procedures; participate in store meetings; track ad sourcing.
Seniority
Senior, hands-on IC