General Manager, Ever - Costa Mesa
Core
Senior operational leader owning the full customer-facing deal lifecycle (Sales, BDC, F&I, Title) for the Costa Mesa hub, accountable for P&L, culture, and execution.
Role type
General Manager (Auto Retail Operations)
Builds
Full-stack auto retail business for EV buyers and sellers
Domain
Automotive retail / Electric Vehicles
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
P&L management, multi-vertical team leadership, sales process optimization, F&I operations, BDC management, title & registration compliance, DMS proficiency, EV market knowledge
Preferred skills
DTC operating model experience, customer experience design, complex regulatory environment navigation
Technologies
CDK, Reynolds & Reynolds
Responsibilities
Own retail deal volume and margin targets; oversee BDC pipeline performance and lead conversion; manage F&I gross profit and compliance; ensure title/registration SLA performance; drive SOP implementations and process improvements; manage team hiring, performance, and retention
Seniority
Senior, hands-on IC