Senior Manager - Client Servicing
Core
Lead strategic client relationships, drive retention, and act as the primary point of contact while shaping long-term business and media strategies.
Role type
Senior Manager, Client Servicing & Strategy
Builds
Full-funnel digital campaigns, account revenue growth, and long-term business strategies
Domain
Digital Marketing & Media Planning
Deliverable
client delivery
Required skills
Strategic account management, Media planning, Revenue growth & upselling, Cross-functional orchestration, Contract & financial governance, Team leadership
Preferred skills
Experience with planning tools (GWI, CCS, Similarweb, TAM), High-stakes pitching
Technologies
GWI, CCS, Similarweb, TAM
Responsibilities
Lead Quarterly Business Reviews (QBRs) and Monthly Business Reviews (MBRs), Conceptualize and deploy full-funnel digital campaigns, Expand account revenue through organic upselling and cross-selling, Coordinate with internal media, performance, creative, analytics, and tech teams, Oversee financial health, contract renewals, and fee negotiations, Supervise account managers and planners
Seniority
Senior, hands-on IC with team leadership