Senior Director, Client Services
Core
Strategic oversight and revenue growth for enterprise accounts, building trusted relationships and identifying opportunities for dentsu line of business support.
Role type
Senior Director, Client Services
Builds
Client growth strategies and revenue plans for enterprise accounts
Domain
Digital marketing, ad-tech, and media services
Deliverable
client delivery
Required skills
strategic relationship management, data analytics for marketing decisions, digital media planning, team leadership, cross-functional collaboration, sales opportunity identification, process optimization, client ecosystem navigation, revenue planning, stakeholder education
Preferred skills
data visualization, data processing (BigQuery, R, SQL), traditional media concepts, data science/modeling
Technologies
Google DV360, Campaign Manager 360, Facebook Ads, Google Analytics, Adobe Analytics, Data Studio, Tableau, BigQuery, R, SQL
Responsibilities
Manage end-to-end business delivery for individual clients, act as strategic lead and primary point of contact for C-suite clients, deliver cross-sell and upsell opportunities, drive growth and profit for client relationships, manage integrated teams around client objectives, lead new business initiatives, oversee client needs and budgeting, educate clients on capabilities, develop collateral for growth pursuits, navigate complex client partner ecosystems, optimize direct sales drivers, maintain high customer satisfaction, execute implementation plans, enhance staff competence, promote organizational mission
Seniority
Senior Director, strategic leadership and team management
