Executive Support Engineer
Core
Provide front-line White Glove primary technical support to C-Level executives, including access, hardware, software, peripherals, and coordinating multi-point audio/video conferences.
Role type
Senior IC Executive Support Engineer
Builds
Tailored technical solutions and conference infrastructure for senior executives
Domain
Corporate IT / Executive Services
Required skills
Executive-level troubleshooting, root cause analysis, problem prevention, hardware/software evaluation, security remediation, project leadership
Preferred skills
PowerShell, Bash, BitLocker, Apple device management, mobile OS management
Technologies
Microsoft Azure, Intune, Crestron A/V Control Panels, iOS, Android, Active Directory, Microsoft Teams, Microsoft O365 Suite
Responsibilities
Diagnose and resolve complex videoconferencing and telecommunication issues; perform root cause analysis and develop analytics; lead hardware/software evaluation and implementation projects; provide 24x7 on-call support; travel up to 25%.
Seniority
Senior, hands-on IC
