Technical Account Manager Intern
Core
Supporting enterprise customers throughout their post-sales cloud journey by monitoring performance, resolving issues, and documenting technical requirements.
Role type
Technical Account Management Intern
Builds
Enterprise cloud solutions for smart industries (retail, medical, education, transportation)
Domain
Cloud computing & Smart Industries
Deliverable
client delivery
Required skills
Cloud computing concepts (IaaS, PaaS, SaaS, networking, system architecture), analytical thinking, problem-solving, documentation
Preferred skills
Passion for cloud technologies, customer success management
Technologies
IaaS, PaaS, SaaS, networking, system architecture
Responsibilities
Assist in onboarding and solution validation for enterprise customers, monitor cloud performance metrics, participate in customer meetings to document requirements, coordinate troubleshooting with engineering teams, prepare customer reports and technical documentation, support internal knowledge sharing
Seniority
Intern
