Executive Director, Business Operations & Strategy – CVS Media Exchange
Core
Senior leadership role driving operational excellence, governance, and strategy for CVS Media Exchange (CMX) to achieve double-digit growth and profitability.
Role type
Senior IC business operations & strategy leader
Builds
Scalable operating models, governance frameworks, and business rhythms for a retail media network
Domain
Retail media networks, advertising technology, digital marketing
Required skills
Operational strategy design, governance framework development (RACI/PACE/DACI), team leadership (7+ years), budget management, vendor portfolio management, workflow automation, cross-functional partnership, executive communication
Preferred skills
Cross-functional initiative leadership in matrixed orgs, process improvement (Lean/Six Sigma/Agile), influencing without authority, advanced MS Office/Visio, healthcare/retail media experience, MBA
Technologies
Workfront, Jira, Confluence, Smartsheet, Microsoft Office, Visio
Responsibilities
Develop and execute operational strategy aligned with business goals; define and manage business OKRs and executive reporting; drive operational efficiency by streamlining workflows and removing friction; partner with Product, Marketing, and Strategy teams to optimize platforms and automation; lead, coach, and develop a high-performing operations organization
Seniority
Executive Director, strategic leadership
