Welcome Coordinator
Core
Front-desk coordinator managing patient intake, scheduling, and administrative operations for a senior care clinic.
Role type
Front-desk administrative coordinator
Builds
Patient check-in flows, appointment schedules, and clinic operational efficiency
Domain
Healthcare / Senior Care
Deliverable
product features
Required skills
Scheduling, phone etiquette, electronic medical record management, fax management, form processing, co-pay collection, basic Google Suite skills
Preferred skills
Customer service experience, some college education
Technologies
Electronic medical record platform, Google Suite, electronic fax platform
Responsibilities
Welcoming patients and guests, conducting visit check-in and assisting with forms, collecting co-pays, updating patient information in EMR, scheduling/rescheduling appointments, managing phone lines, managing faxes, maintaining cleanliness of waiting areas
Seniority
Individual Contributor, entry to mid-level