Welcome Coordinator
Core
Front-desk coordinator managing patient intake, scheduling, and administrative operations for primary care clinics serving older adults.
Role type
Front-desk operations coordinator
Builds
Seamless patient onboarding and clinic workflow efficiency
Domain
Healthcare / Primary Care
Deliverable
Product features (clinic operations)
Required skills
Administrative task management, Electronic Medical Record (EMR) platform usage, Phone etiquette, Multilingual communication, Computer literacy
Preferred skills
Customer service experience, College education
Technologies
Google Suite, Electronic Medical Record platform, Electronic fax platform
Responsibilities
Welcoming patients and guests, Conducting visit check-in and assisting with forms, Collecting co-pays, Updating patient information in EMR, Scheduling/rescheduling appointments, Managing phone lines and outbound calls, Managing faxes, Maintaining cleanliness of waiting areas
Seniority
Individual Contributor, Entry to Mid-level