Welcome Host
Core
Front of House host creating memorable experiences for building occupiers, visitors, and guests.
Role type
Welcome Host (Concierge/Reception)
Builds
Front of House environment and customer journey
Domain
Commercial Real Estate / Property Management
Deliverable
client delivery
Required skills
customer service, relationship building, enquiry handling, mobile technology usage, proactive problem solving
Responsibilities
Deliver warm and professional welcomes to all occupants and visitors, maintain a welcoming Front of House environment, build positive relationships with occupiers, respond to enquiries and issues, support building management operations, engage with occupiers via roaming host approach
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