Welcome Coordinator- Bilingual Spanish
Core
Create an inclusive environment and make a positive first impression for patients at a clinic by managing front-desk operations and administrative tasks.
Role type
Front-desk administrative coordinator
Builds
Patient check-in processes, appointment scheduling, and clinic communication flow
Domain
Healthcare / Patient Services
Deliverable
product features
Required skills
Computer skills, Google Suite knowledge, Professional phone etiquette, Fluency in Spanish (or Polish/Russian)
Preferred skills
Customer service experience
Technologies
Electronic medical record platform, Electronic fax platform, Google Suite
Responsibilities
Welcoming patients and guests, Conducting visit check-in and assisting with forms, Collecting co-pays, Updating patient information in EMR, Scheduling/rescheduling appointments, Managing phone lines and outbound calls, Managing faxes, Maintaining cleanliness of Welcome and Community Room areas
Seniority
Individual Contributor, Entry to Mid-level