Welcome Coordinator - Bilingual Spanish/Englis Required
Core
Create an inclusive environment and manage front-desk operations for patients at a senior care clinic.
Role type
Front-desk administrative coordinator
Builds
Patient check-in experience and clinic operational efficiency
Domain
Healthcare / Senior care services
Deliverable
product features
Required skills
Scheduling, phone etiquette, electronic medical record management, fax management, form processing, co-pay collection, multilingual communication
Preferred skills
Customer service experience, higher education
Technologies
Electronic medical record platform, Google Suite, electronic fax platform
Responsibilities
Welcoming patients and guests, conducting visit check-in, collecting co-pays, updating patient information, scheduling appointments, managing phone lines, managing faxes, maintaining cleanliness of waiting areas
Seniority
Individual contributor, entry to mid-level