Front End Operations Supervisor (Meritain Health)
Core
Leading a team of ~20 employees to oversee mail intake, document processing, scanning, check handling, and workflow management.
Role type
Front End Operations Supervisor
Builds
Operational efficiency in mailroom and document processing workflows
Domain
Healthcare operations / Document management
Deliverable
Dashboards & analysis
Required skills
Team leadership, performance coaching, vendor management, process improvement, resource allocation, compliance support, Microsoft Office proficiency
Preferred skills
Healthcare operations experience, imaging systems knowledge, Lean/Six Sigma, workflow system expertise
Responsibilities
Provide direct supervision and coaching to ~20 team members; manage daily workloads for printing, scanning, and check processing; monitor operational performance and service levels; coordinate with mailroom vendors; identify and implement process improvements; support audits and reporting.
Seniority
Mid-level, hands-on IC with team management