Senior Manager, Professional Services (EMEA)
Core
Lead the Enterprise Services and Professional Services business for EMEA, managing 4 teams responsible for service delivery, customer outcomes, and commercial performance.
Role type
Senior Manager, Professional Services (EMEA)
Builds
Mobile and IoT device management solutions for enterprise clients worldwide
Domain
Enterprise Mobility Management (EMM), Mobile Device Management (MDM), IoT
Deliverable
client delivery
Required skills
Commercial performance management, P&L ownership, multi-team leadership, enterprise software implementation, pre-sales scoping, stakeholder management, technical guidance, delivery governance
Preferred skills
MDM/EMM context experience, regional language skills
Technologies
SOTI ONE, mobile device management platforms
Responsibilities
Own commercial performance including revenue, bookings, margin, and utilization; lead and develop 4 teams of Professional Services and Enterprise Services; oversee delivery of implementations, migrations, and upgrades; govern configuration and deployment of SOTI ONE products; build trusted relationships with senior customer stakeholders; partner with Sales, Legal, Finance, and Product teams; provide technical leadership and guidance to delivery resources.
Seniority
Senior Manager, people leadership
