Patient Growth Specialist
Core
Community-facing role connecting Medicare-eligible seniors with Oak Street Health by executing targeted outreach strategies and building trust within assigned markets.
Role type
Patient Growth Specialist (Outreach Executive)
Builds
Local patient base for a senior care organization
Domain
Healthcare / Senior Care
Deliverable
client delivery
Required skills
Lead generation, cold calling, digital channel management, stakeholder influence, verbal communication, written communication, multi-priority management, navigation of external barriers
Preferred skills
CRM software usage, EMR software usage, computer skills (Microsoft/Google Suite), fluency in another language
Responsibilities
Execute community events and localized outreach, identify and convert leads via cold calling and digital channels, engage prospects via email/phone/in-person, document interactions in CRM, serve as liaison between clinical teams and new patients, resolve prospect concerns
Seniority
Entry-level to Junior, hands-on IC