Observatory Ambassador - OWO
Core
Guest-facing role dedicated to creating memorable experiences for visitors at One World Observatory, ensuring they connect meaningfully with offerings through a welcoming and engaging environment.
Role type
Guest Ambassador / Tour Guide
Builds
Visitor experiences at a high-traffic observation deck and event venue
Domain
Tourism / Hospitality / Entertainment
Deliverable
product features
Required skills
Guest engagement, safety monitoring, customer service, information retention, public speaking, mobility, professionalism, memory recall, physical stamina
Preferred skills
Multi-lingual capabilities, sign language proficiency
Technologies
None
Responsibilities
Greet guests upon entry, ensure guest safety during tours, answer questions and resolve issues, present information clearly and audibly, perform other duties as required
Seniority
Entry-level, hands-on IC