Hotel Concierge/Ticket Sales Representative
Core
Stationed in hotel lobbies to provide guest services, sell historic tours and attractions, and enhance vacation experiences.
Role type
Hotel Concierge / Ticket Sales Representative (via careerplan.io/jobs/8A-00D-7F-E5A-hotel-conciergeticket-sales-representative-at-historic-tours-of-america)
Builds
Historic tours, attraction tickets, and retail experiences for hotel guests
Domain
Hospitality + Tourism
Deliverable
product features
Required skills
Guest greeting, sales pitching, objection handling, cross-selling, upselling, transaction processing, inventory management, product knowledge
Preferred skills
Customer service experience, sales experience, knowledge of local history and culture
Technologies
Company pricing system, ticket inventory system
Responsibilities
Greet guests with courtesy and hospitality, guide guests to tour offerings based on interests, sell tour packages to meet sales goals, handle sales transactions and maintain ticket inventory
Seniority
Entry-level, individual contributor