Premium Sales & Service Manager
Core
Drive revenue growth by selling premium seating assets (suites, lounges, clubs) and managing seasonal/multi-year agreements for SNHU Arena.
Role type
Senior sales manager (live events venue)
Builds
Premium seating revenue streams and client relationships for SNHU Arena
Domain
Live events and sports venue management
Deliverable
product features
Required skills
outbound sales, contract negotiation, revenue forecasting, CRM usage, client relationship management, budgeting guidance, KPI tracking
Preferred skills
experience in entertainment or high-value service industries, upselling strategies, data-driven strategy
Technologies
CRM, lead generation programs
Responsibilities
Sell suites and lounge tickets via inbound/outbound/e-commerce channels; guide annual budgeting for premium sales; ensure KPI achievement; manage client credentials and ticketing support; maintain premium inventory tracking; supervise part-time event staff
Seniority
Senior, hands-on IC