Event IT Technician (Legends Global Merchandise)
Core
On-site IT support and POS system deployment for live events and merchandise operations.
Role type
Event IT Technician
Builds
Reliable point-of-sale infrastructure for in-venue, e-commerce, and pop-up retail experiences
Domain
Live events and merchandise retail
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
POS system configuration, network connectivity setup, hardware troubleshooting, software updates, asset management, ERP event creation, on-site support, travel logistics
Preferred skills
AtVenu, Square, or Retail Cloud system knowledge
Responsibilities
Install and configure POS systems at event sites, establish and test network connectivity, prepare and stage equipment prior to events, monitor and maintain POS systems during events, provide on-site IT support and troubleshoot hardware/software issues, dismantle and pack equipment for return shipment, document system performance, support end-user applications, maintain Point of Sale portals, create ERP events tied to POS, manage event schedules, provide after-hours and on-call support
Seniority
Entry-level to Mid-level, hands-on IC