IT Tech Support Technician (Southfield, MI | 23.00/hr)
Core
Maintain, install, and troubleshoot live studio operational equipment, video streaming systems, and on-site computer networks for gaming operators.
Role type
IT Tech Support Technician (Live Studio Operations)
Builds
Video streaming equipment, computer systems, and network infrastructure for live gaming studios
Domain
Gaming / Live Streaming / IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
hardware installation, network troubleshooting, video streaming equipment maintenance, Windows OS support, cabling, CDN server monitoring, technical documentation
Preferred skills
associate degree or equivalent technical training, 1+ years IT experience, ability to obtain Michigan Gaming License
Technologies
Windows, MS Tools, video cameras, audio equipment, video cards, cabling, CDN servers
Responsibilities
Install and maintain video streaming equipment (cameras, audio, cabling), troubleshoot computer hardware and software, monitor CDN server connections, respond to user technical calls, adhere to Gaming Commission regulations, prepare technical reports
Seniority
Entry-level to Junior, hands-on IC