Venue Technology Supervisor - Gorge Amphitheater
Core
On-site IT support and point-of-sale system management for events at a large outdoor amphitheater.
Role type
Venue Technology Supervisor
Builds
Event day operational continuity for ticketing, POS, and internal IT systems
Domain
Live entertainment venue operations / IT infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
POS system administration, desktop support, network troubleshooting (TCP/IP, VLAN), Windows server administration, hardware diagnostics, cable crimping, vendor management, event scheduling coordination
Preferred skills
Event support experience, retail sales experience, Quest/Counterpoint/SQL system knowledge
Technologies
Windows 2003/2008/2008R2, Windows XP/7, Microsoft Office Suite, Quest, Counterpoint, SQL, TCP/IP, VLAN, CAT5/6
Responsibilities
Provide event day setup and support of multiple point-of-sale systems; Provide excellent desktop support services to internal staff; Diagnose software, firmware, and hardware errors; Conduct stadium walk-throughs to ensure system operability; Track RMA's for equipment repairs; Serve as building-wide point of contact for IT matters
Seniority
Mid-level, hands-on IC