Venue Technology Supervisor - Talking Stick Resorts Amphitheatre
Core
On-site IT support and event day setup for point-of-sale systems and desktop infrastructure at a sports/entertainment venue.
Role type
Venue Technology Supervisor (IT Support)
Builds
Event day POS and desktop support services for venue staff and operations
Domain
Hospitality / Sports & Entertainment / IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
PC hardware troubleshooting, networking (TCP/IP, VLANs), Windows OS administration (2003-2008), wireless LAN concepts, virtual environments, cable crimping (CAT5/6), SQL/Counterpoint/Quest systems
Preferred skills
Event support experience, retail sales experience, industry certifications
Technologies
Windows 2003/2008/2008R2, Windows XP/7, Microsoft Office Suite, Quest, Counterpoint, SQL, TCP/IP, VLANs, CAT5/6
Responsibilities
Provide event day setup and support of multiple point-of-sale systems, Provide excellent desktop support services to internal staff, Work with vendors and service providers to resolve issues and implement changes, Diagnoses of software, firmware, & hardware errors and breakage, Replacement of defective hardware before, during and after events, Conduct stadium walk-through to ensure all systems are operational prior to and during all events
Seniority
Mid-level, hands-on IC
