Director of Premium | Highmark Stadium - Buffalo Bills
Core
Manage and direct all day-to-day aspects of premium services operations including Clubs, Suites, Club Level, and InSeat Service at a major sports stadium.
Role type
Director of Premium Services (Food & Beverage Operations)
Builds
Premium dining experiences and revenue streams for high-end stadium guests
Domain
Sports & Entertainment / Hospitality
Deliverable
product features
Required skills
P&L management, budget development, staff recruitment and training, inventory management, safety and sanitation compliance, contract management, concept development, POS system proficiency (Appetize, NCR/Quest)
Preferred skills
Contract foodservice industry experience, union environment experience, accounting policy knowledge
Technologies
Appetize, NCR/Quest
Responsibilities
Manage premium food and beverage operations to achieve operational budgets; Provide leadership and mentorship to staff; Develop annual operating budget and quarterly reviews; Oversee monthly inventory; Establish and maintain safety and sanitation procedures; Recruit, interview, hire, train and further the abilities of all event service staff; Work closely with subcontractors to ensure operational needs are met
Seniority
Senior, hands-on IC