Director of Premium | Highmark Stadium - Buffalo Bills
Core
Managing and directing all day-to-day aspects of premium services operations including Clubs, Suites, Club Level, and InSeat Service at a sports stadium.
Role type
Director of Premium Services
Builds
Premium food and beverage operations, suite experiences, and guest services for NFL stadium events.
Domain
Sports & Entertainment / Hospitality
Deliverable
product features
Required skills
P&L management, budget development, team leadership, inventory management, safety and sanitation compliance, recruitment and training, contract management, concept development, POS system proficiency (Appetize, NCR/Quest), accounting knowledge.
Preferred skills
Contract foodservice industry experience, union work environment experience, knowledge of accounting policy.
Technologies
Appetize, NCR/Quest
Responsibilities
Manage premium food and beverage operations to achieve operational budgets; Provide leadership and mentorship to staff; Achieve planned costs in labor and COGS; Develop annual operating budget; Oversee monthly inventory; Establish and maintain safety and sanitation procedures; Recruit, interview, hire, train, and develop event service staff.
Seniority
Senior, hands-on IC
