Venue Technology Supervisor - Talking Stick Resort Amphitheatre
Core
Provide Level 1 & 2 support for point-of-sale systems, diagnose hardware/software errors, and ensure operational readiness for events at a large-scale venue.
Role type
Venue Technology Supervisor (IT Support & Operations)
Builds
Point-of-sale systems and event technology infrastructure for concerts and large gatherings
Domain
Hospitality / Live Entertainment / Event Operations
Deliverable
product features
Required skills
Problem-solving, system diagnostics, hardware replacement, venue walk-throughs, Microsoft applications proficiency, physical stamina (lifting 50 lbs, walking long distances)
Preferred skills
Analytical thinking, adaptability to environment changes
Technologies
Microsoft operating systems, office systems
Responsibilities
Provide Level 1 & 2 support to all point-of-sale system problems, conduct venue walk-throughs to ensure system operational status, replace defective hardware before/during/after events, diagnose software, firmware, and hardware errors
Seniority
Mid-level, hands-on IC