Venue Technology Supervisor - Blossom Music Center
Core
On-site IT support and event day technical operations for point-of-sale systems and venue infrastructure.
Role type
Venue Technology Supervisor
Builds
Event day POS systems, desktop support, and venue network stability
Domain
Sports & Entertainment Venue Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
POS system support, Windows server administration, networking (TCP/IP, VLANs), hardware troubleshooting, cable crimping, vendor management, RMA tracking
Preferred skills
Event support experience, retail sales experience, Quest/Counterpoint/SQL system knowledge
Technologies
Windows 2003/2008/2008R2, Windows XP/7, Microsoft Office Suite, Quest, Counterpoint, SQL, TCP/IP, VLANs, CAT5/6
Responsibilities
Provide event day setup and support of multiple point-of-sale systems, Provide excellent desktop support services to internal staff, Work with vendors and service providers to resolve issues and implement changes, Conduct stadium walk-through to ensure all systems are operational prior to and during all events, Replacement of defective hardware before, during and after events, Diagnoses of software, firmware, & hardware errors and breakage, and execution of solutions
Seniority
Mid-level, hands-on IC