Venue Technology Supervisor - Northwell Health at Jones Beach Amphitheater
Core
On-site IT support and point-of-sale system maintenance for events at a sports and entertainment venue.
Role type
Venue Technology Supervisor (IT Support)
Builds
Operational readiness of POS systems and desktop infrastructure for live events
Domain
Hospitality / Sports & Entertainment / IT Operations
Deliverable
infrastructure
Required skills
POS system support, desktop hardware troubleshooting, network diagnostics (TCP/IP, VLAN), Windows server administration, wireless LAN concepts, cable crimping, vendor coordination
Preferred skills
Event support experience, retail sales experience, industry certifications
Technologies
Windows 2003/2008/2008R2, Windows XP/7, Microsoft Office Suite, Quest, Counterpoint, SQL, CAT5/6
Responsibilities
Provide event day setup and support of multiple point-of-sale systems, Provide excellent desktop support services to internal staff, Diagnose software, firmware, & hardware errors and execute solutions, Conduct stadium walk-through to ensure all systems are operational prior to and during events, Track RMA's of all equipment inbound and outbound for repairs, Serve as building wide point of contact on IT related matters
Seniority
Individual Contributor, operational level