Tour Guide - University of Kansas
Core
Guide visitors through stadium renovations and provide historical information about the venue and city landmarks.
Role type
On-site tour guide
Builds
Fan experiences and educational tours for university visitors
Domain
Higher education athletics and venue hospitality
Deliverable
product features
Required skills
Customer service, historical knowledge, group facilitation, safety awareness, public speaking
Preferred skills
Flexibility with non-traditional hours, physical stamina for standing and walking
Responsibilities
Greet guests and facilitate group movement through the stadium, provide facts and historical information about the venue and city, maintain a professional image, resolve guest issues, ensure guest safety, prepare tour materials, monitor tour routes with team members
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