Patient Access Representative 3 (On-Site) (H)
Core
Oversees patient registration and financial clearance activities to facilitate reimbursement for services rendered by the department.
Role type
Senior Patient Access Representative
Builds
Financial clearance and reimbursement processes for patient services
Domain
Healthcare administration / Medical billing
Required skills
Insurance verification, demographic data entry, financial clearance, patient communication, authorization management, record maintenance, team leadership, process improvement, accounting principles, confidentiality handling
Preferred skills
Bilingual capabilities
Technologies
Electronic health records systems, billing software
Responsibilities
Obtain and enter demographic and financial information for patient accounts; Verify insurance eligibility and confirm coverage benefits; Contact patients or physicians to obtain missing insurance information; Obtain pre-certifications and referrals; Notify patients of financial liabilities and collect funds; Maintain accurate documentation in the system of record; Serve as a lead resource for lower-level representatives; Recommend new approaches to enhance performance and productivity.