Patient Account Representative
Core
Facilitate procedural requirements in the billing and claims department, including data elements, insurance verification, authorization, and collections for patient portions.
Role type
Patient Account Representative (Medical Billing & Collections)
Builds
Patient payment resolutions and insurance claim reimbursements
Domain
Healthcare / Medical Billing
Deliverable
client delivery
Required skills
Medical billing and coding knowledge, Insurance regulations, Healthcare reimbursement policies, Data management, Claim follow-up, Customer service
Preferred skills
Associate's or Bachelor's degree, Microsoft Office proficiency, Waystar, Japari
Responsibilities
Resolve billing and payment issues with patients, Research and resolve discrepancies in patient accounts, Process payments and refunds, Review and update patient insurance information, Communicate with insurance companies for authorizations and coverage verification, Follow up on unpaid claims and denials, Maintain accurate patient account information
Seniority
Entry-level to Mid-level, hands-on IC