Clinical Business Operations Representative 1 Sleep Center Bascom Palmer Eye Institute Miami, FL Bascom Palmer Eye Institute Miami, FL
Core
Facilitates prompt resolution of pre- and post-care problems in a sleep center, managing patient scheduling, care coordination, and administrative functions.
Role type
Clinical Business Operations Representative
Builds
Sleep study appointments, home sleep apnea testing coordination, durable medical equipment (DME) requests, and patient care records.
Domain
Healthcare / Sleep Medicine
Required skills
Patient scheduling, care coordination, administrative support, phone triage, record review, communication
Preferred skills
None stated
Technologies
Electronic health record systems, scheduling software
Responsibilities
Answering incoming calls and triaging inquiries, managing patient appointments and scheduling, coordinating home sleep apnea testing and DME requests, reviewing clinical records for completeness, communicating with patients and clinical staff, documenting patient communications and follow-up actions.
Seniority
Entry-level, no experience required