Transitional Guide (Transitional Advisor)
Core
Provide onboarding support, academic planning guidance, and student success services to incoming first-year undergraduate students to support their integration into the University of Miami.
Role type
Student success advisor (first-year onboarding)
Builds
Student onboarding processes and academic integration pathways
Domain
Higher Education / Student Affairs
Deliverable
dashboards & analysis
Required skills
Student advising, academic planning, student success best practices, system navigation (CaneLink, Navigate), data analysis, stakeholder collaboration
Preferred skills
Customer service, major change management, FERPA compliance, event facilitation
Technologies
CaneLink, Navigate, EAB Navigate, analytical dashboards
Responsibilities
Serve as primary contact for assigned students during onboarding; guide students through academic planning and major changes; introduce students to university policies and administrative processes; monitor student progression and course registration; collaborate with academic and non-academic units; maintain accurate student records and document interactions; participate in orientation events and professional development.
Seniority
Entry-level to Mid-level, individual contributor