Student Hub Advisor (m, f, d)
Core
Provide advice and support to Bachelor's and Master's students to help them successfully complete their degree programs and navigate study-related topics.
Role type
Student services advisor
Builds
Student support services and engagement initiatives
Domain
Higher education
Deliverable
client delivery
Required skills
Conflict resolution, event organization, student outreach, peer mentor program management, service delivery, problem-solving
Preferred skills
Commercial apprenticeship, experience in hotel industry or customer-oriented administration
Technologies
Student information systems
Responsibilities
Respond to a wide variety of enquiries via different systems and in person; Organize student events & support student clubs; Outreach to at-risk students and refer them to appropriate support services; Oversee & support peer mentor program, including helping to train student mentors; Help identify student issues and refer them to relevant support services.