Manager, Information Technology
Core
Manages IT operations and instructional technology services for the School of Medicine, ensuring continuity of computer services and supporting teaching/learning environments.
Role type
Manager, Information Technology (Education Technology focus)
Builds
Classroom and instructional technology services, AV systems, and IT support for medical education programs
Domain
Higher Education / Medical School / Instructional Technology
Deliverable
product features | infrastructure | client delivery
Required skills
IT operations management, team leadership, project management, financial oversight, technical proficiency, organizational development
Preferred skills
Audio-visual technology certification, IT service management certification, endpoint support certification
Technologies
AV systems, display systems, microphones, cameras, lecture capture, room control systems, BYOD environments
Responsibilities
Supervise IT staff and unit supervisors, design improved work systems and policies, coordinate technology projects for classroom refreshes, ensure operational support for MD and graduate education programs, manage technology equipment lifecycles, establish service standards and metrics
Seniority
Manager, hands-on leadership