Senior IT Manager
Core
Lead and manage the IT operations team for a virtual medical practice, ensuring secure, compliant, and efficient technology infrastructure for distributed clinicians and patients.
Role type
Senior IT Manager (Player-Coach)
Builds
Identity and access management, device management, SaaS stack (Google Workspace, Slack), and automated IT workflows.
Domain
Healthcare technology / IT Operations / Compliance
Deliverable
Infrastructure
Required skills
IT team management, hands-on technical troubleshooting, identity and access management, device management (MDM), vendor negotiation, process automation, HIPAA compliance, SOC 2/HITRUST audit support
Preferred skills
Startup scaling experience, healthcare industry background, information security background, compliance automation platform experience (Vanta/Drata)
Technologies
Okta, Google Workspace, Slack, Iru (Kandji), Jamf, Vanta, Drata
Responsibilities
Hire, coach, and develop IT Support Engineers; manage core IT systems and roadmap; own vendor relationships and procurement; automate manual IT processes; manage onboarding and offboarding at scale; partner with Security on HIPAA, SOC 2, and HITRUST compliance
Seniority
Senior, hands-on IC with management responsibilities