Principal Associate, Benefits Plan Program Management
Core
Manage the end-to-end delivery, administration, and continuous improvement of Health & Wellness and voluntary benefit programs, including vendor governance, issue resolution, and strategic initiatives.
Role type
Senior IC benefits program manager
Builds
Operational stability and value for employee benefit plans
Domain
Human Resources / Employee Benefits
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Vendor management, SLA monitoring, RFP/RFI support, issue escalation resolution, process documentation, data analytics, cross-functional collaboration
Preferred skills
MBA or Master's Degree, CEBS or CBP certification, experience with large organizations (10,000+ employees), strategic thinking, statistical analysis
Technologies
Workday, vendor management portals
Responsibilities
Manage vendor relationships and performance monitoring for on-site clinics, dental, vision, and other benefits; Resolve complex employee escalations and maintain issue logs; Support RFP processes and program implementation changes; Develop analytics and insights to drive program improvements; Author and maintain standard operating procedures (SOPs).