Senior Associate, Benefits
Core
Strategic partner optimizing benefits and HR services delivery through process management, data analytics, and AI-driven process innovation.
Role type
Senior Associate, Benefits & HR Services Operations
Builds
Streamlined benefits workflows, data-driven reporting, and automated HR service processes
Domain
Human Resources / Benefits Administration / Process Optimization
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Process management, Data analytics, Systems analysis, User Acceptance Testing (UAT), Stakeholder engagement, Project management, MS Office/Google Suite proficiency, Troubleshooting, Requirements gathering, ROI assessment
Preferred skills
Workday configuration, Workday integrations, AI tool application, Google Apps Script, Visual Basic for Applications (VBA), Kainos experience, Salesforce proficiency
Technologies
Workday, Salesforce, Jira, Google Suite, MS Office, Google Apps Script, VBA
Responsibilities
Lead operational process management and continuous improvement initiatives; Support team reporting by extracting and analyzing data from Workday; Proactively identify and troubleshoot operational issues; Partner with Product and Business teams for enhancements and UAT; Empower team to leverage AI tools and automation; Manage work and initiatives in Jira; Partner with stakeholders to maintain improvement backlogs; Collaborate on end-to-end testing strategies and post-launch monitoring.
Seniority
Senior, hands-on IC