HR Shared Services Team Lead
Core
Leading daily operations and continuous improvement for an HR Shared Services team, managing people, processes, and stakeholder relationships to optimize productivity and service delivery.
Role type
Senior HR Shared Services Team Lead
Builds
Usable HR processes and operational improvements for internal teams
Domain
Human Resources / Shared Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
People management, stakeholder management, process improvement, project leadership, conflict resolution, organizational design, HRIS proficiency, performance management
Preferred skills
Experience managing managers, compensation/benefits/talent acquisition partnership, Workday and ServiceNow expertise
Technologies
Workday, ServiceNow, Microsoft Office Suite
Responsibilities
Manage day-to-day operational activities and project improvement initiatives; Coach team members on personal development and performance; Drive continuous improvement activities and coordinate improvement plans; Manage internal and external stakeholders including vendors; Propose organizational design changes and allocate resources; Address personnel issues and conflicts within the team
Seniority
Senior, hands-on IC with people management