Benefits Coordinator/Administrator
Core
Frontline support for employee inquiries and administration of U.S. and international benefits programs.
Role type
Benefits Coordinator/Administrator
Builds
Operational accuracy across enrollments, billings, and compliance for employee benefits
Domain
Human Resources / Benefits Administration
Deliverable
dashboards & analysis
Required skills
U.S. benefits administration, HRIS platforms (Workday), FMLA/CFRA/ADA/COBRA/HIPAA/ACA/ERISA regulations, Open Enrollment logistics, Google Workspace/Microsoft Office (spreadsheets), written communication
Preferred skills
Global benefits administration, HR certification (aPHR/PHR/CEBS)
Technologies
Workday, Google Workspace, Microsoft Office
Responsibilities
Serve as primary point of contact for benefits inquiries via ticketing system; Review and approve employee benefit elections and qualifying life events in Workday; Coordinate leaves of absence and workplace accommodations; Assist with monthly billing reconciliation and auditing carrier enrollment files; Liaise with benefit carriers, TPAs, and payroll teams; Provide administrative coordination during Open Enrollment and special projects; Assist in gathering documentation for compliance obligations (ACA/1095-C, Form 5500, ERISA, COBRA)
Seniority
Mid-level, hands-on IC
